Policies

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from our website, TheFreshRiviere.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we gather information about the specific web pages or products you view, the websites or search terms that referred you to the Site, and details about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using technologies such as:

  • Cookies: Data files placed on your device that often include an anonymous unique identifier. For more details about cookies and how to disable them, visit allaboutcookies.org.
  • Log Files: Records actions occurring on the Site, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to gather information about how you navigate the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, such as your name, billing address, shipping address, payment details, email address, and phone number. We refer to this information as “Order Information”.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to fulfill orders placed through the Site (including processing payment information, arranging shipping, and providing invoices and order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • Provide you with information or advertisements about our products or services that align with your preferences.

We use the Device Information we collect to help screen for potential risk and fraud (particularly your IP address) and to improve and optimize our Site. This includes generating analytics about how our customers browse and interact with the Site, as well as evaluating the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we utilize Shopify to power our online store—learn more about how Shopify handles your Personal Information here. We also use Google Analytics to better understand how customers use our Site—review Google’s use of your Personal Information here, and opt out of Google Analytics here.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or protect our rights.

Behavioral Advertising

As detailed above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. For more information on how targeted advertising functions, visit the Network Advertising Initiative’s (“NAI”) educational page here.

You can opt out of targeted advertising by using the following links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and request correction, update, or deletion of your personal information. To exercise this right, please contact us using the details below.

If you are a European resident, please note that we process your information to fulfill contracts we might have with you (for example, if you make an order through the Site) or to pursue our legitimate business interests as outlined above. Also, note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your Order Information unless you request its deletion.

Changes

We may update this Privacy Policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or to file a complaint, please contact us via email at contact@thefreshriviere.com or by mail at the address below:

The Fresh Rivière 4809 Avenue N #331, Brooklyn, NY 11234, United States